We’re Hiring: Customer Service Representative

About Us:
Jenna Rae Cakes is known for its elegant, colourful and delicious selection of freshly baked sweet treats and beautifully detailed custom cakes. Our custom and bakeshop treats for any occasion are baked fresh daily, using only the best ingredients. We pride ourselves on our excellent customer service, and ensure that our customers are treated like our friends and family.


Who We Need:
A real people person! Someone who loves working with people, who is super outgoing, fun, kind, friendly, courteous, and professional. We’re looking for someone with strong interpersonal skills, who is comfortable communicating in a variety of different mediums, to a diverse assortment of people. This person excels in a fast-paced, deadline driven environment, loves to multi-task, and is hyper organized, and very proactive.


Skill Set:
+ Great at problem solving
+ Incredibly organized
+ Excellent time-management skills
+ Loves calendars, spreadsheets, and data entry
+ Strong written communication skills. Is comfortable and proficient at drafting an email that is friendly, professional, detailed, and grammatically correct
+ Strong verbal communication skills. Someone who presents themselves in an approachable, friendly, courteous, and professional manner. Someone who people love being around!
+ Has a background in Business Administration, and Hospitality (preferred)


The Job Details:
+ Interacting with all types of Jenna Rae Cakes customers both verbally, and through emails, regarding in-store and online orders, and customer experiences
+ Quoting on cakes and custom orders
+ Updating, managing, and organizing all online and in-store orders
+ Working with our team to coordinate production schedules and timelines


Time Commitment:
Based on a 40 hour work week at flexible locations.


We are looking for the selected candidate to start the position immediately. Wage will be commensurate with education, abilities, and experience. Please email your cover letter and resume to trevor@jennaraecakes.com before October 11, 2019 to be considered for this position. Please note that only successful candidates will be contacted for interviews.

Thanksgiving Pre-Orders Are Here!

The nights have been cool, the leaves are already golden and pumpkin spice has made its way into our lives at every turn. It’s safe to say that Autumn is here.

 

When Autumn arrives, it signals the coming of our holiday season which kicks off in October with Thanksgiving. Thanksgiving is such a wonderful time to connect with family and friends and express our gratitude for all we have. After busy summers and settling back into routines in September, Thanksgiving is the perfect time to gather around a table and reconnect with those we love most.

 

Keep your guests around the table longer by serving sweet treats from Jenna Rae Cakes for dessert! Conversations will flow, guests will indulge in delicious desserts and you’ll have the happiest Thanksgiving yet. Take a look below at all of our delicious items available for Pre-Order, then place your Pre-Order by visiting our online shop!

 

 

MACARON SLEEVES

 

Macarons are one of our most popular items due to their beautiful look, delicious taste and chewy texture. Our beautiful, signature gold foil gift boxes will be packed with tasty macarons from our fall flavour line. Available in gift boxes of 6 or 12.

Shop Thanksgiving Macaron Sleeves

 

 

TREAT PLATTERS

 

Our Party Platters are sure to be the hit of the party! Our Assorted Treat Party Platter feeds around 15 people and includes an assortment of macarons, mini cookie sandwiches, covered Oreos, bites and mini meringues. Our assorted treat platter includes your favourite JRC treats in festive, fall and signature flavours. These gold platters come ready to serve and are tied up a Jenna Rae Cakes bow.

Shop Thanksgiving Treat Platters

 

 

CELEBRATION CUPCAKES

 

A classic crowd-pleaser, cupcakes are the perfect addition to your Thanksgiving celebration. Our celebration cupcakes will be in a variety of our fall flavours and are topped with an assortment of macarons, meringues and sugar leaves. Each set also comes with an edible greeting disc which reads “Happy Thanksgiving” – the perfect dessert that’s easy to share and take to your celebration!

Shop Thanksgiving Celebration Cupcakes

 

Thanksgiving Pre-Orders are now open and will close on Wednesday, October 9th.

Thanksgiving Pre-Orders are available for pick up on the following dates:
Friday, October 11th from 10am – 6pm
Saturday, October 12th from 10am – 6pm
Sunday, October 13th from 10am – 2pm

 

THANKSGIVING CAKES

 

A limited quantity of our Thanksgiving cakes will be available to reserve on Tuesday, October 8th. Please call our shop on Academy at 1-204-691-4222 to reserve one of the available cakes.

 

Available in 4 mouth-watering flavours, our Thanksgiving Cake features a stunning painted buttercream design in autumn-inspired colours of dusty rose and pumpkin orange and is topped with a delicious assortment of macarons, meringues and gumballs in a coordinating colour palette. Each cake features a “Happy Thanksgiving” greeting tag! The perfect sweet end to your Thanksgiving dinner.

 

Flavours available will be Chocolate Lovers, Vanilla, Pumpkin Cream Cheese or Red Velvet.

6″ = ~10 Servings | $65

8″ = ~20 Servings | $85

10″ = ~30 Servings | $115

 

Cakes can be reserved to be picked up on one of the following dates:
Friday, October 11th from 10am – 6pm
Saturday, October 12th from 10am – 6pm
Sunday, October 13th from 10am – 2pm

 

 

We are so honoured to be a part of your Thanksgiving celebrations and we look forward to hearing how our sweet treats made your Thanksgiving even sweeter.

Say it with JRC

“Thank you!”

“I love you”

“I’m here for you”

“You’re the best!”

No matter what you need to say, we can help you send your greetings in a beautifully designed card that will make the recipient feel your warm wishes.

The Jenna Rae Cakes line of greeting cards are designed to be perfectly suited to any sentiment you need to send out to friends, family your co-workers or peers. Need to send a thank-you card? Our “Peace” card featuring a gold foil hand giving a peace sign would be wonderful. Want to send well wishes to someone who needs a pick-me-up? Our “Thinking of You” card will show your care.

 

With additional sentiments including “Time To Party!”, “Happy Birthday” and “Congratulations”, we have a card that will be ready the next time you need to send one with care to someone.

Click HERE to browse our entire line of Greeting Cards. Greeting Cards are available at our locations at The Forks and Academy and are also available to purchase online for shipping to anywhere across Canada!

 

Join Our Team of Bakers

We are getting ready for a busy fall and winter season which means we are hiring a full-time baker and part-time baker to join our tight-knit crew of hardworking bakers who bring all of our sweet treats to life!

 

Candidate Profile Summary
We are looking for someone with passion, and experience, for creating high quality baked goods under time and space constraints with a commitment to consistency and detail work. The ideal candidate will have a strong work ethic, be a team player that works hard and continually goes above and beyond the basic requirements that will improve the bakery, and can positively solve problems. Jenna Rae Cakes offers benefits and competitive wages.

 

Duties and Responsibilities
– Hard-working and efficient
– Detail Oriented
– Hand piping experience an asset
– Strong work ethic
– Team player and problem solver

 

Credentials and Experience
– Pastry Arts diploma or equivalent education favoured, but not required
– Experience in a bakery/kitchen setting required
– Experience with high volume production of piped goods an asset

 

Sound like the job for you?
All qualified applicants are welcome to apply via email to jordain@jennaraecakes.com. Applicants must submit 1 email only containing cover letter, resume and portfolio (no larger than 2mg per attachment). While we graciously thank all individuals for applying, only successful applicants will be selected for an interview.

It’s Fall at JRC

The summer sun has given way to the golden leaves of fall. The cooler temperatures leave us seeking warmth from blankets, scarves, bonfires and foods full of spices like cinnamon and especially pumpkin! Our fall menu at The Forks includes signature and seasonal flavours you’ll be sure to fall in love with!

 

Macarons

Salted Caramel
Cotton Candy
Cookie Dough
Vanilla Sprinkle
Birthday Cake
Pistachio
Pumpkin Spice Latte
Peanut Butter Cup
Cinnamon Bun
Fuzzy Peach
Earl Grey
Brownie Batter

 

Cookie Dough Cups

S’mores
Pumpkin Spice
Chocolate Chip (vegan-friendly)

 

Cupcakes

Vanilla Bean
Red Velvet
Chocolate Lovers

The three cupcake flavours above will be available daily at The Forks, as well as a gluten-less cupcake. The remaining flavours will rotate. Check our daily menu on our Instagram stories to see which flavours we have the day you’d like to stop by.

 

Cookie Sandwiches

Our Cookie Sandwiches rotate daily but expect to see delicious fall favourites on our menu including Pumpkin Spice, Apple Pie, Ginger Crinkle, S’mores, Chocolate Chip and Pumpkin Pie Shortbread!

 

Our shop at The Forks is located on the second floor above The Common and is open daily from 10 am – 9 pm for all of your sweet treat desires! Come by for a visit and enjoy some of our new, fall-inspired treats!

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