Jenna Rae Cakes is hiring a full-time position at our location in The Forks! This is a unique position as we hope to find someone is the perfect fit for our team. Keep reading below for details on the position and how to apply!
Full-Time Front of House at our Forks location
About The Position:
The Forks has renewed energy with the addition of The Common and other main-floor shops in this iconic Winnipeg location. Our shop is located on the second floor, where the environment is more relaxed and busyness comes in waves. We are looking for a hard-working, dedicated individual who is passionate about the customer service industry and is willing to drop everything to go above and beyond to help a customer, while also being content during the slower times of the day to keep themselves busy while maintaining a professional demeanour.
This job will come with downtime during your shift where you are still expected to help all customers as they come by. During downtime, you will be allowed to fill your time with reading, sketching, etc. Books and notebooks will be allowed. Spending time on your cell phone or on a laptop is not.
This position is full-time days, Monday through Friday and comes with a competitive wage and benefits. We hope that the successful candidate will become a long-term member of the Jenna Rae Cakes team.
Duties and Responsibilities:
-Uses communication skills to build strong relationships with customers
-Ensures that every customer is served in a friendly, polite, and prompt manner
-Handles customer needs and concerns with professionalism
-Ensures that the cooler is fully stocked, and presented in an aesthetically pleasing and organized manner to visual guides
-Ensures the storefront is always clean and presented in the highest company standard
-Takes part in opening/closing duties
-Takes part in additional cleaning/duties
Credentials and Experience:
1+ years in a customer service driven job.
How to Apply:
Email firstname.lastname@example.org with a cover letter and resume ASAP. Only successful applicants will be contacted.