We’re Hiring! Baker and Front-of-House

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We’re hiring! Jenna Rae Cakes is currently looking to fill two positions: Full-Time Baker and Part-Time Front-Of-House. Both of these positions are to start immediately.

Company Profile
Self taught cake designer Jenna Rae and designer and photo stylist Ashley Nicole co-own Jenna Rae Cakes, a beautiful boutique bakery located in Winnipeg, Manitoba, Canada. The lovely shop is known for it’s elegant, colourful and delicious selection of freshly baked sweet treats and beautifully detailed custom cakes. The daily menu consists of macarons, cupcakes, cookie sandwiches, chocolate covered cake gems, truffles, cake slices and more, which fly out of the door for the daily lineup. The twin sisters, along with their team, strive to provide their valued customers with treats that prove you can have both an exceptionally gorgeous aesthetic without compromising on rich flavour. Their custom and bakeshop treats for any occasion are baked fresh daily, using only the best ingredients.

FULL-TIME BAKER POSITION

Candidate Profile Summary
We are looking for someone with passion, and experience, for creating high quality baked goods under time and space constraints with a commitment to consistency and detail work. The ideal candidate will have a strong work ethic, be a team player that works hard and continually goes above and beyond the basic requirements that will improve the bakery, and can positively solve problems. This individual is expected to have great organization and time management skills, and will have an additional background in customer service.

Duties and Responsibilities
– Able to follow recipes to prepare a variety of menu items from scratch with little to no instruction
– Ability to take and follow direction
– Attention to fine detail required for all daily tasks
– Team player work ethic a must
– Ability to establish priorities and work independently as well as part of a team
– A passion for baking and creating must be evident in daily work
– Willingness to experiment with new flavours and ideas
– Continual creativity required to aid in the execution of new products which fit the Jenna Rae Cakes brand and current line of products
– Work closely with all staff to ensure products are produced and stored in a timely and efficient manner
– Responsible for proper storage, labelling and use of all food supplies to prevent unnecessary spoilage and to maintain cost control
– Ensure overall cleanliness and health standards are being met
– Responsible for exceptional customer service
– Able to learn menu items, including cake details, to take orders for product daily over the phone
– Consistently displaying a positive and happy demeanour when customer service is required
– Responsible for daily and weekly cleaning tasks as per cleaning schedule

Credentials and Experience
– Pastry Arts diploma or equivalent education favoured, but not required
– Experience in a bakery setting required
– Experience with high volume production of piped goods
– Experience with macarons, cupcakes, truffles and meringues an asset
– Experience and excellence in the customer service field mandatory

PART-TIME FRONT-OF-HOUSE POSITION

Candidate Profile Summary
We are looking for someone who is passionate about customer service. We need someone who will constantly go above and beyond for our customers, ensuring that they have the best possible experience.

Duties and Responsibilities
– Uses communication skills to build strong relationships with customers
– Ensures that every customer is served in a friendly, polite, and prompt manner
– Deals with customer needs and concerns (both in-person and on the phone)
– Ensures that the cooler is fully stocked, and presented in an aesthetically pleasing and organized manner
– Ensures the storefront is always clean and presented in the highest company standard
– Assists with kitchen dishes when possible
– Takes part in opening/closing duties
– Takes part in additional cleaning/duties (cleaning washrooms, watering plants, etc.)

Credentials and Experience
– Relevant work experience with customer service

SOUND LIKE THE JOB FOR YOU?

All qualified applicants are welcome to apply via email to ashley@jennaraecakes.com. Applicants must submit 1 email only containing cover letter, resume and portfolio (only applicable for bakery position) no larger then 2mg per attachment. While we graciously thank all individuals for applying, only successful applicants will be selected for an interview.

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