COVID-19 UPDATES

Posted by Aelea Semenowich on

Our hearts go out to the families, individuals, communities and small businesses affected by COVID-19. This post will be updated as the situation unfolds and we hope to keep you as up-to-date with information as possible as it concerns you, our valued customer.

June 16, 2020 Update:

We are so excited to welcome you back to our locations at 580e Academy Road + The Forks starting on Tuesday, June 16th! Click HERE to learn more about what visiting Jenna Rae Cakes will be like now including hours of operation, health and safety procedures, etc.

Previous Updates:

Macaron Shipping

Due to increased demands for shipping, UPS is no longer able to meet the standards required for the delivery of our macarons across Canada. Their inability to perform to the expected standards hurts small businesses like ours as a time like this when items that are usually handled with care are no longer cared for in the delivery process. To prevent more customers from delayed deliveries and macarons being damaged when being delivered, we have decided to temporarily close the shipping of our macarons across Canada. As soon as we are able we will reopen this service and provide macarons to our valued customers across Canada.

Health and Safety Standards

At Jenna Rae Cakes, health and safety are our top priorities. As a business in the food industry, the standards of cleanliness and sanitation are high and thorough. All of our bakers have their Food Handlers certificates and we take every precaution in our kitchen to adhere to all of the rules and regulations outlined by Manitoba Health. Our commercial kitchen is not open to the general public and all of our staff are being encouraged to follow all COVID-19 advice for the public as outlined by the WHO. Our storefront employees will continue to clean and sanitize with extra diligence and our management team will continue to monitor the situation with extreme attentiveness.

SkipTheDishes

Jenna Rae Cakes is now on SkipTheDishes for pick-up and delivery! Our menu launches on the SkipTheDishes app at 9am Tuesday-Saturday, and delivery pick-up times include 12-5pm. Place your order early in the day to have the best flavour selection. You can view our daily flavour menu here.

Academy Road Location

Jenna Rae Cakes on Academy Road will be temporarily closed to the general public after Saturday, March 21st at 6pm. To learn more, click here.

The Forks Location

Our location at The Forks is now closed until further notice.

Cancellation Policy

We fully understand that events are being cancelled. With that, cakes and large orders may need to be cancelled as well. Please email us at hello@jennaraecakes.com with any questions or concerns about upcoming orders.

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⠀⠀⠀⠀⠀ If you have any questions, please do not hesitate to ask. Please email hello@jennaraecakes.com. As a small business, we want to thank you from the bottom of our hearts for your support in this trying time.

We’re all in this together, and remember: above all else, be kind

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