I dont buy gifts from here often, but I got these custom macarons as a last minute option. I was upset at first because they were sold out of their original packaging and worse one of the macarons were even damaged beforehand. But they went above and beyond to make sure everything was handled. They provided some better packaging - made some last minute repairs, and still had the order ready in time for pick-up. I cant say enough good things about their customer service, and the quality of the print was even better than expected. The entire experience here was memorable, I'll definitely be back for more!